Quick overview
This chapter is the eleventh stop in the Silent Hill Townfall run. Think of this as a tidy walkthrough that nudges you through every collectible, puzzle, and threat without handing you spoilers on a silver platter. If you want to see every ending with as few playthroughs as possible, keep reading and follow the breadcrumbs.
What to pick up
Collectibles in this area include: three documents, one important key item, five clues, and a single RCTV signal. Start by entering through the main door — the reception desk hides the ground-floor map, and there’s a nearby document about investigation prep worth grabbing. Head northeast to the cafeteria and snag a first-aid kit from the cabinet while you’re in the neighborhood.
Maintenance room and early clues
The maintenance room sits behind the elevators and rewards nosy players. Check the trash can by the back desk to find a fragment of the Code Grid. Near the maintenance door you’ll find chairs and a lectern — interact with the lectern to collect a clue that lists box IDs and names. These small finds team up later, so don’t toss them aside.
CEG security keypad (yes, the one everyone squints at)
The Security Room next to reception is gated by a numeric keypad. If you want to play detective, peek at the maintenance whiteboard for hints; if you want the short route, the keypad code is 4895. Inside the security room there’s another Code Grid piece in a trash can — combine it with your earlier fragment to complete the grid. There’s also a tuning device here to view RCTV signal 62, and the nearby computer contains emails that unlock two documents you’ll want to read.
Chairs with safes: a weird little puzzle
Return to the conference/chair area. Each chair hides a tiny combination safe, but only one of them is meant to open during this run. The correct safe is chair number 36 and its combination is 486. Inside you’ll find a file that contains a long user number. That number is your next key.
Make an access card and take the elevator up
Back in the security room, use the computer to search by the user number found in the file and generate an access card — the printer will spit out a Level 10 card. With that card, activate the elevator located before the maintenance room and ride up to the 10th floor. Follow the straightforward path on that floor and enter the lit office to trigger the next sequence, titled “Richard: Enter.”
Final notes
Nothing here is brutally obtuse if you take notes and collect every scrap. If you like skipping puzzles for speed, the keypad and safe combos are the shortcuts. Otherwise, enjoy poking around — the area is small but tidy, and it rewards thoroughness.
